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WHITE PAPER - The Multisourcing approach allows clients to pick and choose between Service Providers and select the "right" sources for IT services in order to obtain the best business outcomes.
Posted: August 6, 2008 | Published: August 6, 2008

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Topics:  ITIL | Outsourcing | Procurement | ROI | SLA

sponsored by Dimension Data

WHITE PAPER - The growing trend towards Multisourcing as the IT sourcing strategy of choice brings with it a unique set of challenges for clients and service providers alike.
Posted: August 6, 2008 | Published: August 1, 2008

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Topics:  Balanced Scorecards | Business Process Management | Business Process Outsourcing | Collaboration | Outsourcing | ROI | SLA

sponsored by Dimension Data

ANALYST REPORT - This document is a guide for midsize businesses and large companies to identify and evaluate vendors that deliver IT services in support of connectivity and communications infrastructure.
Posted: June 10, 2008 | Published: May 14, 2008

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Topics:  Marketing | Marketing Information Systems | Network Management Services | Network Monitoring | Telephony Services | Telephony Systems

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