WHITE PAPER - Service providers are combining conversational services with presence and digital television so an end user can see which friends are watching a particular TV show and subsequently chat with them and other viewers all on the TV screen.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  IP Networks | IT Infrastructure

WHITE PAPER - This paper helps executive decision-makers at carrier and enterprise organizations understand the importance of business, service and network-level transformation in achieving differentiation, and to help them address the complexities.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Best Practices | Business Models | Disaster Recovery | Program Management | Project Management

WHITE PAPER - Building on the solid foundation of advanced, comprehensive network design, the service provider will mitigate the inherent risks associated with transformation, bring new services to market and enhance customer experience.
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Customer Service | Email | IP Networks | MPLS | Personalization | Program Management | WAN

PODCAST - Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth.
Posted: August 15, 2008 | Premiered: August 14, 2008


Topics:  Business Intelligence | Managed Security Services | SMBs | Telecom Spending | Telecommunications Industry | Telecommunications Services

WHITE PAPER - This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
Posted: August 13, 2008 | Published: August 13, 2008


Topics:  Application Performance Management | Business Systems | Network Management | Operational Support Systems | Outsourcing | SOA | Software as a Service | Telecom Provisioning | Telecom Spending | Vendors

CASE STUDY - Botniabanan AB required a state-of-the-art communications solution for Sweden new high-speed line, Alcatel-Lucent is responsible for the design and deployment of radio communications solution for the Bothnia line 13 tunnels.
Posted: August 11, 2008 | Published: November 1, 2007


Topics:  Interoperability | Testing

WHITE PAPER - E2E SI define as a "golden thread" that elegantly ties together all deployment lifecycle phases, weaving project work packages and workflows together for maximum efficiency and making IPTV deployments and enhancements predictable.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  IPTV | Network Management | Testing | Training | User Experience

WHITE PAPER - This paper describes how to perform IPTV solution integration, blending end-to-end IPTV component technical knowledge with a strong business-focused approach to create closely integrated work packages.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  Applications Management | Content Management | IPTV | Networking | Project Management | Security | VoIP

WHITE PAPER - This white paper discusses the convergence of IT and networking in the telecommunications industry.
Posted: August 5, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Communications Systems | Network Architectures | Network Convergence | Networking | Telecommunications Services | Telecommunications Software

WHITE PAPER - This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support.
Posted: August 5, 2008 | Published: August 1, 2008


Topics:  Customer Service | IPTV | QOS | SLA | Telecommunications Service Providers | Telecommunications Software | VoIP

WHITE PAPER - This paper defines the capabilities of hosted application solution providers, explores the value proposition for service providers and describes the characteristics that service providers should look for applications and hosted application solution.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  Application Hosting | Application Life-Cycle Management | Business Intelligence | Marketing | Networking | Telecommunications Service Providers | Telecommunications Services | Telecommunications Software

VIDEO - Check out this videocast to learn about the importance of protecting offline laptops and other endpoint devices and how comprehensive endpoint security strategies can increase overall data security.
Posted: July 21, 2008 | Premiered: July 21, 2008


Topics:  Wireless Networks

WHITE PAPER - This paper provides an overview of guidelines for addressing the organizational change that must accompany transformation to an IP-based network and business.
Posted: May 7, 2008 | Published: May 1, 2008


Topics:  Courseware | IP Networks | Resource Management | Training

WHITE PAPER - This white paper describes the key drivers motivating service providers to migrate to IPbased networks as well as the most effective first steps, including the network topologies involved in the transformation.
Posted: May 6, 2008 | Published: May 1, 2008


Topics:  Networking | VoIP

WHITE PAPER - This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined.
Posted: May 6, 2008 | Published: January 1, 2007


Topics:  Integration | IP | IP PBX | Networking | Telecommunications Carrier Systems | Telecommunications Networks | Telecommunications Services