WHITE PAPER - TechExcel Service Suite gives organizations the total visibility and actionable intelligence you demand for all service desk, asset management and customer support business processes.
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  Business Models | Business Processes | CRM | Internet

WHITE PAPER - This paper explains the low cost and high speed of Advanced Technology Attachment (ATA) disks. It explains how they enable near-instant recovery from past points in time, and employ new technologies that maximize the speed of data transfers.
Posted: August 13, 2008 | Published: August 1, 2008


Topics:  Backups | Business Continuity Planning | Business Models | Data Centers | Data Management | Disaster Recovery | Disk Storage Systems | LAN | WAN

PODCAST - Attend this Web seminar and see how New Balance is piloting Radio Frequency Identification (RFID) to improve its in-stock positions of select footwear models, and increase unit sales and revenue.
Posted: July 28, 2008 | Premiered: July 1, 2008


Topics:  Benefits | Business Models | Business Process Management | Inventory Management | Inventory Management Software | Radio Frequency Data Communications | RFID | Sales | Sales Information Systems

WEBCAST - View this webinar and learn about adding value to traditional payment services to ensure customer retention and grow crucial revenue streams. Opportunities created by industry consolidations to deliver a seamless online experience have not been realized.
Posted: July 21, 2008 | Premiered: June 24, 2008


Topics:  Banking Industry | Business Models | Consumer Market | Credit Cards | eCommerce Services | Financial Services Technology Consortium | Online Bill Paying Services

WHITE PAPER - Read this white paper and explore how coexistence, absorption, best-of-breed and transformation can lead to successful mergers and acquisitions activities.
Posted: July 16, 2008 | Published: March 1, 2008


Topics:  Applications Management | Business Models | Data Integration | Data Management | Data Modeling | Data Warehouse Architectures | Information Technology Professionals | Mergers and Acquisitions | Strategic Planning

WHITE PAPER - This whitepaper discusses best practices for building and running a successful SAP consulting business. It also explores the steps and skills necessary for succeeding as A SAP consultant.
Posted: July 9, 2008 | Published: July 1, 2008


Topics:  Best Practices | Business Continuity Planning | Business Models | Business Performance Management | Business Service Management | Business Systems | Consulting Services Industry | Independent Contracting | Marketing | SAP (Product)

WHITE PAPER - Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.
Posted: July 1, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Business Models | ERP | Outsourcing | Productivity | Risk Management | Supply Chain Management

WHITE PAPER - This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience.
Posted: July 1, 2008 | Published: July 1, 2008


Topics:  Business Models | Communications Networks | Customer Satisfaction | Data Quality | Enterprise | Globalization | Online Bill Paying Services

WHITE PAPER - IMS introduces a services ecosystem that gives advanced session control across all types of communication enabling operators to offer subscribers higher value of multimedia service.
Posted: June 20, 2008 | Published: June 1, 2005


Topics:  Business Models | Converged Networks | Security

BROCHURE - As a business-driven IT architectural approach, SOA supports integrating the business as linked, repeatable business tasks, or services.
Posted: June 4, 2008 | Published: February 1, 2008


Topics:  Business Models | Business Process Management | Business Processes | ROI | SOA

WHITE PAPER - This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process that covers not only the requirement definition and design.
Posted: June 4, 2008 | Published: June 1, 2008


Topics:  Business Models | Business Performance Management | Data Warehouses | Master Data Management

WHITE PAPER - CIOs and BI directors struggle to respond to increasing business demands for information delivered in a timely and consistent fashion.
Posted: June 4, 2008 | Published: January 1, 2008


Topics:  Business Intelligence | Business Models | Data Governance | Data Management | Data Warehouses | Training

SOFTWARE DEMO - The Smart SOA approach benefits both business and IT by extending the business value of deployment, from basic to advanced projects. In this tutorial learn how this approach demands simplicity, while building a strong foundation for future growth.
Posted: May 29, 2008 | Published: May 29, 2008


Topics:  Business Continuity Planning | Business Models | Business Process Management | Business Process Management Software | Change Management | Globalization | SOA

WHITE PAPER - This paper examines the qualities of business agility, challenges the restrain agility and how leadership, technology, business-critical information and other organizational aspects can improve an organization's agile ability.
Posted: April 8, 2008 | Published: April 8, 2008


Topics:  Business Models | Change Management | Regulatory Compliance | Senior Management | Service-Oriented Architecture

WHITE PAPER - This paper looks at the challenges faced by network-based operators in today's rapidly evolving communication market place.
Posted: April 1, 2008 | Published: March 1, 2008


Topics:  Business Models | Network Testing | Operations | Program Management | Resource Management | Risk Management