WHITE PAPER - This paper examines the related issues of growth and flexibility from a number of perspectives, but at the heart of the issue is your company's ability to meet changing customer requirements and drive revenue growth.
Posted: August 6, 2008 | Published: August 1, 2007


Topics:  CRM | CRM Software | Customer Satisfaction | Market Trends | Sales

WEBCAST - In today's difficult economy, many organizations find it challenging to achieve superior customer service. View this Webcast and explore 5 specific ways to improve the customer experience in a highly cost effective manner.
Posted: July 31, 2008 | Premieres: August 13, 2008


Topics:  CRM | CRM Services | Customer Service | Customer Service Best Practices | IT Departments | IT Service Centers | Service Level Management | SLA

WHITE PAPER - This paper discusses about the integration of CTS+ with Rev-Trac SAP change control functionality and considers an alternative approach using Rev-Trac Deployment Manager.
Posted: July 29, 2008 | Published: July 1, 2008


Topics:  Change Management | CRM | Java | NetWeaver

WHITE PAPER - This whitepaper discusses when on-demand financials should be implemented. Ventana Research outlines a list of steps for the prospective user to conduct their own evaluation to determine if on-demand financials would be beneficial.
Posted: July 28, 2008 | Published: July 1, 2008


Topics:  Applications Management | CRM | Enterprise | Financial Applications Software | Financial Management | Order Management Systems | Payroll Software | Risk Assessment | Risk Management | Sales Force Automation | Software as a Service | Vendors

WHITE PAPER - New Software-as-a-Service (SaaS) solutions have begun to emerge. Many companies are migrating to Intacct on-demand financial management solutions because of its accelerated deployment, greater ease-of-use and added functionality.
Posted: July 28, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Contract Management | CRM | Financial Applications Software | Financial Management | Inventory Management Software | Project Management | Sales Force Automation | SMBs | Software as a Service | Software Implementation

WHITE PAPER - The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications.
Posted: July 28, 2008 | Published: January 1, 2007


Topics:  Contract Management | Contract Management Software | CRM | Financial Applications Software | Financial Management | Inventory Management | Order Management Systems | Project Management

WHITE PAPER - This white paper tells about the importance of right-time information relating to GRC.
Posted: July 28, 2008 | Published: July 1, 2008


Topics:  CRM | Data Governance | Data Integration | Risk Management | Sarbanes-Oxley Compliance

PRESENTATION - This presentation addresses the new challenges marketers face such as Return on Marketing Investment, learning why and where they should invest their marketing dollars and how to achieve better ROI.
Posted: July 24, 2008 | Published: July 24, 2008


Topics:  Collaboration | CRM | Customer Loyalty | Digital Asset Management | Marketing | Publishing

WHITE PAPER - Over the recent years, data integration has been growing from simple data movement to complex transformation functions, and modern data integration technology now enables organizations to deploy data integration technology.
Posted: July 24, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Business Process Management | CRM | Data Integration | Data Migration | Data Quality | Data Warehouses | ERP | ETL (Software)

WHITE PAPER - Cost is often viewed as one of the major reasons to adopt open source technologies. This ROI Study looks in detail at all project costs; it helps IT organizations to assess the ROI of open source and to compare it with alternative options.
Posted: July 24, 2008 | Published: July 1, 2008


Topics:  Business Intelligence | Business Process Management | CRM | Data Integration | Data Migration | Data Quality | Data Warehouses | ERP | ETL (Software)

WHITE PAPER - Being agile in business means having the ability to react quickly to a constantly changing landscape of customer demands, financial climates, competitors, and technologies.
Posted: July 23, 2008 | Published: July 22, 2008


Topics:  Business Processes | Collaboration | CRM | ERP | Project Management | Security

CASE STUDY - In this case study, the city of Ulm turned to Enteo v6 to rollout Windows Vista and applications on all clients. They found that with Ento v6 they used minimal effort and had a high degree of reliability.
Posted: July 22, 2008 | Published: July 1, 2008


Topics:  Biometrics | CRM | Hardware | Internet Access | IT Departments | Network Infrastructure | Windows Vista

WHITE PAPER - Many of the new social media tools can be leveraged by recruiters in order to aid in their recruitment efforts and gain a competitive advantage. This white paper explains how.
Posted: July 17, 2008 | Published: July 17, 2008


Topics:  Best Practices | CRM | Human Resources Management | Podcasts | Recruiters | Recruiting Services | RSS | Search Engines | Social Networking

PODCAST - Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
Posted: July 15, 2008 | Premiered: July 15, 2008


Topics:  Business Process Management | Business Process Management Software | Collaboration | CRM | CRM Software | Productivity | SAP (Product) | Social Networking | User Experience

WHITE PAPER - Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise.
Posted: July 15, 2008 | Published: June 1, 2008


Topics:  Collaboration | CRM | Domino | Enterprise | Instant Messaging | Inventory Management | IP Telephony | Marketing | Microsoft Exchange | Unified Messaging Systems