CASE STUDY - To speed response times, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting & Parature Customer Service™ software offered just the right combination of capabilities.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Customer Self-Service | Customer Service | Email | Software as a Service

WHITE PAPER - This analysis presented by Symplified, shows the compelling Software as a Service (SaaS) Total Cost of Ownership (TCO) advantages over software, driving identity lifecycle costs down by more than 75% based on real-world data. Read this paper to learn more
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  Budgeting | Business Models | Cost Benefit Analysis | Disaster Recovery | IT Infrastructure | Security | Software | Software as a Service | TCO

WHITE PAPER - This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
Posted: August 13, 2008 | Published: August 13, 2008


Topics:  Application Performance Management | Business Systems | Network Management | Operational Support Systems | Outsourcing | SOA | Software as a Service | Telecom Provisioning | Telecom Spending | Vendors

WHITE PAPER - This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.
Posted: August 12, 2008 | Published: August 1, 2008


Topics:  Business Processes | Document Management | Enterprise Content Management | Internet Access | Metadata | Office Applications Software | Software as a Service | Workforce Management Software

WHITE PAPER - The Apptio on demand is a powerful new way to bring Cost Transparency to IT in an automated fashion. Learn how it enables progressive IT organizations to lead this change, usher in a new era of strategic IT management and establish a true partnership.
Posted: August 8, 2008 | Published: August 1, 2008


Topics:  Collaboration | Cost Benefit Analysis | Data Centers | Data Management | Desktop Management | Investments | SLA | Software as a Service

WHITE PAPER - This whitepaper explores the Internet phenomenon known as "Web 2.0" that is reshaping the Internet and helping marketers. Also discussed are five techniques for staying competitive and achieving high returns in a Web 2.0 world.
Posted: August 8, 2008 | Published: August 1, 2008


Topics:  Campaign Management Software | Customer Satisfaction | Databases | Email | Marketing | ROI | Software as a Service

WHITE PAPER - Read how you can increase client value and lower costs through implementing more efficient resourcing and partnering processes and cocreating value with your clients.
Posted: August 6, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Globalization | Outsourcing | Professional Services Industries | SOA | Software as a Service

WHITE PAPER - Large-scale enterprises, as well as small- and mid-size businesses (SMBs) are facing economic challenges. This whitepaper examines theses trends and challenges while identifying the best way to optimize network and application performance and security.
Posted: July 31, 2008 | Published: July 1, 2008


Topics:  Application Performance Management | Business Processes | Hardware | QOS | Security | SMBs | Software | Software as a Service | WAN

WHITE PAPER - This whitepaper discusses when on-demand financials should be implemented. Ventana Research outlines a list of steps for the prospective user to conduct their own evaluation to determine if on-demand financials would be beneficial.
Posted: July 28, 2008 | Published: July 1, 2008


Topics:  Applications Management | CRM | Enterprise | Financial Applications Software | Financial Management | Order Management Systems | Payroll Software | Risk Assessment | Risk Management | Sales Force Automation | Software as a Service | Vendors

WHITE PAPER - New Software-as-a-Service (SaaS) solutions have begun to emerge. Many companies are migrating to Intacct on-demand financial management solutions because of its accelerated deployment, greater ease-of-use and added functionality.
Posted: July 28, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Contract Management | CRM | Financial Applications Software | Financial Management | Inventory Management Software | Project Management | Sales Force Automation | SMBs | Software as a Service | Software Implementation

WHITE PAPER - ServiceNet network appliance, Sonoa Systems offers a next-generation platform that enables SaaS providers to offer APIs with secure data protection, flexible access control and interoperability.
Posted: July 28, 2008 | Published: July 1, 2008


Topics:  Access Control | Access Control Software | Authentication | Compliance Software | Continuous Data Protection | Data Security | Interface Design | IP | Network Security | Software as a Service | TCO | Web Services

VIDEOCAST - Check out this videocast for a discussion about the effects of Software-as-a-Service (SaaS) based solutions on the information security market and learn how your company can benefit from SaaS log management tools.
Posted: July 24, 2008 | Premiered: July 31, 2008


Topics:  Intrusion Detection | Payment Card Industry Data Security Standard Compliance | Security Event Management | Software as a Service | Vulnerability Assessments

WHITE PAPER - This paper examines the fundamental elements needed to successfully engineer your SaaS product. It consolidates the technology strategies to build on-demand products and is the result of helping several ISVs transition to an on-demand environment.
Posted: July 21, 2008 | Published: July 18, 2008


Topics:  Application Deployment | ISVs | OEMs | Programming | Project Management | Software Architectures | Software as a Service | Software Configuration Management | Software Development Methodologies | Software Development Tools

WEBCAST - Hardware appliances. Software. Software as a Service (SaaS). Virtual appliances. The variety of deployment options for the latest solutions for email security and data loss prevention seems endless... So where do you start when you're trying to eva...
Posted: July 15, 2008 | Premiered: May 20, 2008


Topics:  Email Encryption | Email Management | Email Security | Email Security Policies | Software as a Service

WHITE PAPER - The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of...
Posted: July 3, 2008 | Published: July 3, 2008


Topics:  CRM | ERP | Human Resources Services | Project Management | Remote Support Services | ROI | Software as a Service