WEBCAST - This Webcast details how to implement effective data management with a repeatable and consistent approach for developing standards, policies and plans. Learn how to reduce the manual effort involved in data management with effective data stewardship.
Posted: August 21, 2008 | Premiered: August 27, 2008


Topics:  Data Collection | Data Management Software | Data Quality | Metadata | Productivity | Workflow Software

WHITE PAPER - Read this whitepaper to understand how automation of the confirmation process will allow firms dealing in OTC derivatives to not only handle more volume, but to do so with less operational risk.
Posted: August 21, 2008 | Published: August 15, 2008


Topics:  Desktop Publishing | Desktop Publishing Software | Document Imaging | Financial Services | Risk Management | ROI | Word Processing Software | Workflow Software | XML

WEBCAST - Walking through a sample IT process, this webcast highlights the typical break points where manual IT processes can start increasing risk, error rates, compliance and general disorder in an IT operation.
Posted: July 29, 2008 | Premiered: July 29, 2008


Topics:  Business Process Management | Business Process Management Software | Data Center Management | Data Centers | Professional Services Automation Software | Service Process Optimization Software | Workflow Software

CASE STUDY - In this case study Children's Memorial Hospital engaged ABS to provide consulting services. Learn how ABS optimized the hospital's help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.
Posted: July 28, 2008 | Published: July 25, 2008


Topics:  Call Center Management | Call Center Services | Call Centers | Customer Service | Help Desk Management | ITIL | Medical Records Management | Medical Software | Metrics | Workflow Software

WHITE PAPER - In this whitepaper learn the best practices for managing Virtual Machine (VM) sprawl, including analyzing the entire environment, implementation and enforcement of policies and procedures, and implementation of a centralized automation.
Posted: July 22, 2008 | Published: July 1, 2008


Topics:  Best Practices | Business Process Automation | Business Process Automation Software | Infrastructure Services | IT Infrastructure | Security | Server Virtualization | Virtual Machine Monitor | VM | Workflow Software

WHITE PAPER - MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and optimize internal and external marketing resources.
Posted: June 24, 2008 | Published: June 1, 2008


Topics:  Content Management | Content Management Software | CRM | Customer Satisfaction | Marketing | Marketing Information Systems | Sales and Marketing Software | Sales Force Automation | Software as a Service | Workflow Software

WHITE PAPER - This whitepaper covers two April 2008 announcements by Opalis Software Inc. The first announced the general availability of Opalis Integration Server 5.5 and the second introduced an OEM partnership between Opalis and CA.
Posted: June 24, 2008 | Published: June 1, 2008


Topics:  Business Process Automation | Dashboards | Data Centers | IT Infrastructure | ITIL | ROI | SLA | Workflow Software

WHITE PAPER - Newmerix™ Automate! for SAP enhances the Solution Manager Change and Transport System (CTS) enforcing flexible, robust workflows that meet the complex needs of compliant change management processes.
Posted: June 5, 2008 | Published: June 1, 2008


Topics:  Application Life-Cycle Management | Change Management | NetWeaver | Regulatory Compliance | SAP (Product) | Software Configuration Management | Software Implementation | Software Upgrades | Workflow Software

WEBCAST - In this webcast from CA and virtualization expert Anil Desai, listen to best practices toward virtual machine sprawl and how to manage workload automation.
Posted: June 5, 2008 | Premiered: June 5, 2008


Topics:  Business Intelligence | Information Management | Server Virtualization | Virtual Machine Monitor | VMware | Workflow Software

WHITE PAPER - The purpose of this document is to compare and contrast workflow and application automation.
Posted: June 2, 2008 | Published: June 1, 2008


Topics:  Business Process Management | Business Processes | Oracle (Product) | Workflow Software

SOFTWARE LISTING - Claims Workstation provides web-based, lifecycle claims management on modern, adaptable technology. It's a customizable solution based on proven technology and gives new flexibility and power through configuration to tailor the system t...
Posted: April 25, 2008 | Published: January 1, 2007


Topics:  Security | Workflow Software

WHITE PAPER - This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage.
Posted: April 10, 2008 | Published: January 1, 2008


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | Business Process Management Software | Business Process Reengineering | Enterprise Content Management | HIPAA | ILM | Sarbanes-Oxley | Workflow Software

WHITE PAPER - This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges.
Posted: April 10, 2008 | Published: June 1, 2006


Topics:  Black Box Testing | Business Process Management | Business Process Management Software | Consolidation | Data Services | Integration | Legacy Applications Software | SOA | Web Services | Web Services Management | Workflow Software

WEBCAST - The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage.
Posted: March 28, 2008 | Premiered: March 1, 2008


Topics:  Application Deployment | Best Practices | Business IT Alignment | Business Process Automation | Change Management | Customer Satisfaction | Help Desk Software | Help Desks | Web Applications Software | Workflow Software

WEBCAST - View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
Posted: March 28, 2008 | Premiered: March 1, 2008


Topics:  Business Process Management | Change Management | Customer Service | Help Desk Management | Help Desk Software | Help Desks | Sarbanes-Oxley Compliance | Workflow Software